The following outlines of some of the benefits and services that Legacy Leasing Services will provide you as our valued customer. You can expect us to automatically provide and institute the following services on your behalf:

Our Management Services

• We will place our attractive "Home For Rent" yard sign on your property, (if allowed) prior to any known vacancy, or immediately if you have just listed your rental home with us.
• We will advertise your vacant property on the World Wide Web within our company website at www.LegacyLeases.com
• Our licensed real estate leasing agents will be available to show your property 7 days a week to all prospective renters until your rental home is leased.
• All rental applicants will undergo our thorough screening process which includes a credit report on each adult applicant, an eviction search of the central Florida public records to ensure that the applicant has not been evicted in the preceding 7 years, a verification of applicant's former landlord's references, verification of the applicant's employment or income, and Florida "Criminal Back Ground Check".
• We will lease your property at the asking amount of rent, (as outlined in your management agreement with us) or higher. You can expect that we will not lease your property at a lower amount, without first obtaining your permission.
• Once the rental applicant is approved, we will complete and execute the lease agreement prepared by our attorney and give the residents possession of your rental home.
• We will conduct a "Move-In" inspection and complete our detailed property inspection data sheets of your property. We also generally videotape each property to document the move-in condition.
• You will be notified by our company that your property has been leased. A copy of the lease agreement is available, once all parties have properly executed it and the residents have taken possession.

Lease Renewals

• We will attempt to renew the residents lease at least 60 days prior to the anniversary date of their lease agreement.
• We will renew the tenants lease for another year at the same or at a slightly higher amount of rent, if possible. We will not renew the lease at a lower amount, without your permission to do so.
• We will place our "Home For Rent" sign on the property and begin showing the property for lease as outlined in the leasing section above, in the event that the current tenants are not renewing their lease.
• We will renew the residents lease agreement, or re-rent your property to new residents, unless we have a written directive from you not to renew the lease or re-rent the property.

Property Inspections

• As a part of our "Property Set Up Program", we will inspect the interior and exterior of the property to determine that it meets the move in standards.
• The interior and exterior will be photographed and digitally taped.
• When the property is vacant, we generally inspect it every week.
• When the property is rented, we inspect the property with the new tenant and complete a move in sheet.
• When rented, we inspect the exterior on a periodic basis or when requested, or if we determine an inspection might be warranted.
• Within 90 days after the tenants move in, we will contact the residents to verbally inquire about the condition of the property.
• Between the 8 th and 9 th month of the resident's lease, we discuss their intent to renew their lease for another year. If they are not planning of renewing, we advise our leasing agents who will begin to prepare the property for a new tenant.
• When the residents move out of the property, we do another detailed inspection known as the "Move Out" inspection. This is done to ensure that the residents returned the home back to us in the same condition as when they first rented it. If damage is found, we impose a claim on the tenant's security deposit as required by the Florida Landlord and Tenant Laws, (F.S. 83). If no damage is found, then we promptly return the security deposit to the former residents.
• On month 6 and 11, we will call the tenants to schedule a walk through inspection of the property.

Rent Collections & Delinquencies

At Legacy Leasing Services, we do not tolerate the delinquent payment of rents. We are careful to explain this policy to new residents in order to avoid any misunderstandings that might arise later. You can expect that we will make every effort to collect rents as outlined below:

• All rents are due on the 1 st of each month and late on the 2 nd of each month.
• All residents who have not paid by the 3 rd of each month will receive our first notice to remind them. We will also attempt to reach them by telephone.
• Any remaining residents who have not remitted their rents by the 6 th (if a weekday) will be served with the legal document which is a prerequisite to file an eviction against them. This paperwork is served by a private process server at no additional cost to you.

Rent Processing & Accounting

Legacy Leasing Services uses some of the most comprehensive property management software available. It is the top property management software in the industry. Using this software we will provide you:

• A monthly computerized report showing all income and expenses of your rental property.
• A year end summary statement for your tax purposes showing all of your yearly income and expenses and categorizing said income and expenses.
• Make your mortgage payments and/or homeowners association payments, if you so direct and provided those adequate funds are available in your property trust account. You can expect that we will not make these payments if adequate funds are not available in your trust account.
• In the last month of a tenants lease, we will hold funds in your trust account to protect you by ensuring that adequate funds are available to make your rental home "rent-ready", thereby ensuring faster lease ups and less vacancy time.

Property Maintenance & Repairs

Rental homes must be properly maintained in order to preserve the value of the property and maintain a positive relationship with the residents. Florida also has laws that require landlords to comply with certain basic maintenance and repair items.

• Legacy Leasing Services will not affect repairs to your property in excess of $350.00, without first obtaining your approval. NOTE: This excludes repairs deemed by manager as emergency repairs or repairs that are required to be effected to bring your property into compliance by law, governmental building, zoning, safety and municipal codes, or the restrictive and protective covenants of your homeowners association or repairs that in managers sole judgment are necessary for the safety of the tenants or your property. Manager shall proceed with these repairs and bring property into compliance, subject to funds being available in property owner's account.
• We will affect items necessary to improve the property's show-ability to prospective renters. This means faster lease ups and less vacancy for you. Examples would include: lawn service, carpet cleaning, maid service, pool service, utilities and painting when necessary. In the event that any of these repairs were due to the former rental residents tenancy, you can expect that we will spend all of their security deposit first (not your money) to put your property back into its pre-rented condition.
• We will institute minor maintenance & repair items ($350.00 or less) as requested by rental applicants to secure a lease to quality residents for your rental property. To avoid the possibility of major liability to you we also change the locks between each tenancy.
• During the residents tenancy, we will institute minor maintenance & repairs ($350.00 or less) when deemed by us to be necessary for the preservation of your property and/or the continuation of the residents tenancy, usually occurring at the renewal of their lease. If the property owner provides manager with third party service contracts or maintenance warranties then manager shall contact the said provider for covered repairs, otherwise, the manager shall assume that none exist.
• We will only use repairmen, vendors and tradesmen that are properly licensed and insured to handle the type of work being performed on your property.
• Expect to receive copies of the original invoices of all repairmen, vendors and tradesmen employed to effect repairs on your property.

Communication

Legacy Leasing Services believes that communication is an essential element in a successful property management business.

We strive to keep you informed by sending you monthly statements and keeping current and accurate property records which are available to you upon request. We also update our website, handbooks and documents on a regular basis in order to provide you access to current information. The leasing team at Legacy Leasing Services goes to great lengths to be accessible to our residents and property owners.

Conclusion

We believe that by familiarizing you with our administrative process of how we lease and manage your rental property, we can avoid surprises that could occur later on. It is important that you realize that we will move forward with our administrative property management process as outlined herein, unless you otherwise direct us in writing. Therefore it is to your benefit to review and understand the services that are automatically provided and instituted by Legacy Leasing Services for the benefit of you and your property.

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